Privacy Policy

02Personal Information We Collect

The personal information we collect depends on how you interact with our Website and services.

2.1 Information You Provide to Us

We may collect information you voluntarily submit, including:

• Name, business email address and telephone number.
• Company name, job title and professional role.
• Business enquiries, product interests and service requirements.
• Information contained in emails, messages or other communications you send to us.

Please provide only information necessary for your enquiry or interaction with us.

2.2 Information Collected Automatically

When you access our Website, we may collect certain technical and usage information, where the relevant technologies are enabled, including:

• Internet Protocol (IP) address.
• Browser type, operating system and device information.
• Pages viewed, links clicked and time spent on the Website.
• Referring website or webpage.
• Approximate location derived from technical information.
• Cookie identifiers and other online identifiers.
• Website performance, diagnostic and security information.

2.3 Information from Other Sources

Where permitted by applicable law, we may obtain professional contact information from business partners, event organisers, publicly available sources, marketing platforms and other third-party sources.

We take reasonable steps to ensure that such information is obtained and used appropriately. Where required, we will provide applicable notices and honour relevant consent and opt-out requirements.

03How We Use Personal Information

We may use personal information for the following purposes:

1. To operate, maintain and improve our Website.
2. To respond to enquiries and provide information about our products and services.
3. To manage business relationships with prospective and existing customers.
4. To communicate information about StorePulse, CamPulse and AI consultancy services.
5. To organise events, exhibitions, business meetings and promotional activities.
6. To deliver or measure advertising and remarketing campaigns, where applicable and permitted.
7. To send business updates and promotional communications in accordance with applicable law and your preferences.
8. To maintain Website security, prevent fraud and investigate misuse.
9. To comply with applicable legal obligations and establish, exercise or defend legal claims.

We will not process personal information for purposes incompatible with the purposes disclosed to you unless permitted by applicable law and, where required, after providing additional notice or obtaining consent.

04Legal Grounds for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on consent, contractual necessity, compliance with legal obligations, legitimate interests where permitted by law, or another lawful basis.

The applicable basis depends on the nature of the information, the purpose of processing and the relevant jurisdiction.

05Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, web beacons, local storage and similar technologies to support Website functionality, analyse usage and measure marketing performance.

These technologies may be used to:

• Maintain essential Website functionality and security.
• Remember preferences and improve user experience.
• Understand Website traffic and visitor interactions.
• Measure the effectiveness of marketing campaigns.
• Support advertising and remarketing activities, where applicable.

Some technologies may be provided by third parties, whose collection and use of information may be governed by their own privacy notices.

Where required by applicable law, we will provide appropriate cookie notices, obtain consent before using technologies that require consent and offer relevant preference or opt-out controls.

06How We Share Personal Information

We may disclose personal information to the following categories of recipients, as necessary for the purposes described in this Policy and subject to applicable law.

6.1 Service Providers

We may engage Website hosting providers, cloud service providers, IT support providers, CRM platforms, email marketing providers, analytics services and appointment-booking or event-management platforms.

6.2 Marketing and Advertising Providers

Where applicable, we may work with marketing, advertising, analytics and lead-management providers to manage campaigns, understand engagement and measure advertising performance. The information shared and the purposes for which it is used will depend on the relevant service and contractual arrangements.

6.3 Professional Advisers

We may disclose information to lawyers, auditors, consultants and other professional advisers when necessary for legitimate business purposes.

6.4 Legal and Regulatory Authorities

We may disclose information where required by law, court order, regulatory process or other lawful request, or where reasonably necessary to protect our rights, property, security or the rights of others.

6.5 Corporate Transactions

Personal information may be disclosed in connection with a proposed or completed merger, acquisition, restructuring, financing or sale of business assets, subject to appropriate safeguards and applicable legal requirements.

We take reasonable steps to ensure that third parties handling personal information on our behalf are subject to appropriate confidentiality, security and data-protection obligations.

07Data Retention

We retain personal information for no longer than reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, managing business relationships, conducting marketing activities, maintaining records and meeting legal obligations.

Retention periods depend on the type of information, the purpose of processing, contractual requirements and applicable legal obligations.

When personal information is no longer required, we will take appropriate steps to delete, anonymise or securely dispose of it, subject to applicable retention requirements.

08Data Security

We implement reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, use, disclosure, alteration, loss or destruction.

Access to personal information should be restricted to authorised personnel and service providers who require it for legitimate business purposes.

Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

Where a security incident occurs, we will respond in accordance with applicable legal requirements.

09Privacy Rights for US Residents

Depending on your state of residence, the nature of our processing activities and the applicability of relevant privacy laws, you may have certain rights concerning your personal information. These rights may include:

• Right to Know and Access: Request information about the personal information we collect, use or disclose and access the information where required by law.
• Right to Correction: Request correction of inaccurate personal information.
• Right to Deletion: Request deletion of personal information, subject to applicable exceptions.
• Right to Data Portability: Obtain a copy of certain personal information in a portable format where required.
• Right to Opt Out: Opt out of the sale or sharing of personal information or its processing for targeted advertising, where applicable.
• Right to Limit Certain Processing: Exercise rights relating to sensitive personal information where provided by applicable law.
• Right to Appeal: Appeal a decision concerning a privacy request where required.
• Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discrimination.

The availability and scope of these rights vary by jurisdiction and may be subject to statutory thresholds, exceptions and verification requirements.

10Marketing Communications

We may use your professional contact information to communicate with you about our solutions, services, demonstrations, events, industry developments and other relevant business offerings.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us at info@translinetechnologies.com.

We will process opt-out requests within the applicable legal timeframe.

Opting out of promotional communications will not necessarily prevent us from sending non-promotional communications relating to an enquiry you have made, an existing business relationship or legal obligations.

Our commercial email practices will comply with applicable requirements, including the US CAN-SPAM Act where applicable.

11International Data Transfers

Transline Technologies Limited may operate through business infrastructure and service providers located in India, the United States or other countries.

Accordingly, personal information may be accessed, stored or processed outside the country in which it was collected.

Where applicable law imposes requirements on international data transfers, we will implement the necessary safeguards, contractual arrangements or other lawful transfer mechanisms.

12Contact Information

If you have questions, concerns or requests regarding this Privacy Policy or our handling of personal information, please contact: